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Enjoy up to 40% OFF | Annual Autumnal Sale! >>
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Enjoy up to 40% OFF | Annual Autumnal Sale! >>
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SALE
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contact us
Frequently Asked Questions
Frequently Asked Questions
Contact Us
Customer Service Hours
Monday-Friday 9:00am - 5:00pm PST
805.845.4350
[email protected]
Contact Us
Customer Service Hours
Monday-Friday 9:00am - 5:00pm PST
805.845.4350
[email protected]
Looking to Return or Exchange?
To start your return or exchange simply click on the button below.
start return or exchange
Looking to Return or Exchange?
To start your return or exchange simply click on the button below.
start return or exchange
FIT & SIZING
CARE
MY ORDER
SHIPPING
RETURNS & EXCHANGES
SALE
GIFT CARD
OTHER
How do I know which size will fit me best?
I just received my shoes, they feel a little stiff. What can I do?
How do I care for my shoes?
BRUSH OFF LEATHER
CALF HAIR LEATHER
CALF LEATHER
EMBOSSED CROC LEATHER
FULL GRAIN LEATHER
metallic leather
MIRROR COATED FABRIC
NAPPA LEATHER
NUBUCK LEATHER
PATENT LEATHER
SHEARLING LEATHER
SNAKE PRINTED LEATHER
STRIPED BRUSH OFF LEATHER
SUEDE LEATHER
TEXTILES
VEGETABLE TANNED LEATHER
WOVEN FABRICS
WHITE WEDGE SOLES
HOW DO I CARE FOR MY HANDBAGS?
CALF LEATHER
EMBOSSED CROC LEATHER
How quickly will my order be processed?
What if I need to change or cancel my order?
What’s the status of my order?
How is tax collected on purchases?
WHAT IS SHOP PAY?
How much does shipping cost in the US?
How fast is your shipping?
Where do you ship from?
Do you offer expedited shipping?
What is your return policy?
Can I return something I purchased on sale?
How do I return something from my online order (US)?
How can I do an exchange?
What does Final Sale mean?
What happens if I purchase a gift for someone that is Final Sale?
HOW DO I USE A DISCOUNT CODE?
CAN I USE MORE THAN ONE DISCOUNT CODE?
Where can I purchase an Office of Angela Scott Gift Card?
Do Gift Cards expire?
Can I get a refund for my gift card?
Can I order a gift card in a different amount than the options offered?
Can gift cards be sold internationally?
Can I find your shoes at any other stores near me?
The pair I want is sold out, will you be getting more?
Where does the name The Office of Angela Scott come from?
Why are the shoes named Mr., Miss, Mrs. etc.?
Can these shoes be resoled?
Are your shoes long-lasting?
Are these non-slip shoes?
Digital Gift Cards
How fast is your international shipping?
duties & taxes
returns
FIT & SIZING
CARE
MY ORDER
SHIPPING
RETURNS & EXCHANGES
SALE
GIFT CARD
OTHER
How do I know which size will fit me best?
I just received my shoes, they feel a little stiff. What can I do?
How do I care for my shoes?
BRUSH OFF LEATHER
CALF HAIR LEATHER
CALF LEATHER
EMBOSSED CROC LEATHER
FULL GRAIN LEATHER
metallic leather
MIRROR COATED FABRIC
NAPPA LEATHER
NUBUCK LEATHER
PATENT LEATHER
SHEARLING LEATHER
SNAKE PRINTED LEATHER
STRIPED BRUSH OFF LEATHER
SUEDE LEATHER
TEXTILES
VEGETABLE TANNED LEATHER
WOVEN FABRICS
WHITE WEDGE SOLES
HOW DO I CARE FOR MY HANDBAGS?
CALF LEATHER
EMBOSSED CROC LEATHER
How quickly will my order be processed?
What if I need to change or cancel my order?
What’s the status of my order?
How is tax collected on purchases?
WHAT IS SHOP PAY?
How much does shipping cost in the US?
How fast is your shipping?
Where do you ship from?
Do you offer expedited shipping?
returns
duties & taxes
Digital Gift Cards
How fast is your international shipping?
What is your return policy?
Can I return something I purchased on sale?
How do I return something from my online order (US)?
How can I do an exchange?
What does Final Sale mean?
What happens if I purchase a gift for someone that is Final Sale?
HOW DO I USE A DISCOUNT CODE?
CAN I USE MORE THAN ONE DISCOUNT CODE?
Where can I purchase an Office of Angela Scott Gift Card?
Do Gift Cards expire?
Can I get a refund for my gift card?
Can gift cards be sold internationally?
Can I order a gift card in a different amount than the options offered?
Can I find your shoes at any other stores near me?
The pair I want is sold out, will you be getting more?
Where does the name The Office of Angela Scott come from?
Why are the shoes named Mr., Miss, Mrs. etc.?
Are these non-slip shoes?
Can these shoes be resoled?
Are your shoes long-lasting?
