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Shop Pay FAQ 

What is Shop Pay?

Shop Pay is a payment plan that allows you to to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.

 

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

The installments option on Shop Pay is available on debit and credit cards.

 

Are there late fees? 

No, there are no late fees if you miss a scheduled payment.

 

What if I make a return on a purchase made through installments with Shop Pay?

If we process a refund, the refunded amount will be returned to your original payment method within 3-10 business days, and your balance will be updated.
If your refund is less than your total purchase balance, it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.
If your refund is more than your purchase balance, the difference will be returned to your original payment method within 3-10 business days.

 

Have more questions?

For questions about installment payments on Shop Pay, visit shop.affirm.com/help.

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